Privacy

Privacy notice

Your privacy matters, especially when you're thinking about therapy. This notice explains what personal information this website collects, why, and what your rights are.

Last updated: October 2026

Who is responsible for your data

The data controller for this website is:

Caitriona McLoughlin, psychodynamic psychotherapist, Cork, Ireland.
Email: psychodynamictherapy@icloud.com
Phone: 089 661 3545

If you have any questions about this notice or how your information is used, please get in touch using the details above.

What this notice covers

This notice covers information collected through this website, including the contact form, and messages you send me by email, phone, text or WhatsApp.

What information I collect

Through the contact form

When you use the contact form, I collect:

  • your name
  • your email address
  • your phone number, if you choose to give it
  • your preferred contact method
  • whether you're interested in sessions in person or online
  • the message you write

The form does not ask for any health or clinical information. Please don't include sensitive details in your message; we can talk about those when we speak.

When you contact me by email, phone, text or WhatsApp

I receive your contact details and anything you include in your message. Please don't include sensitive details; we can talk about those when we speak.

When you visit the website

This website does not use cookies, analytics or tracking.

Like most websites, the website's hosting provider may automatically record technical information such as your IP address and browser type in server logs, for security and to keep the site running. The website's fonts are loaded from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google when a page loads.

Why I use your information, and the legal basis

  • To reply to your enquiry and arrange a consultation. The legal basis is taking steps at your request before entering into an agreement (Article 6(1)(b) GDPR) and my legitimate interest in responding to people who contact me (Article 6(1)(f) GDPR).
  • To keep the website secure and working. The legal basis is legitimate interests (Article 6(1)(f) GDPR).

Who your information is shared with

Your information is shared only with service providers that help run this website and handle messages. They act on my instructions:

  • Formspree, which processes contact form submissions and forwards them to me by email
  • my email provider, which stores the messages I receive
  • WhatsApp, if you choose to contact me that way
  • the company that hosts this website

Some of these providers may process data outside the European Economic Area, for example in the United States. Where this happens, the transfer is protected by appropriate safeguards such as the EU–US Data Privacy Framework or the European Commission's Standard Contractual Clauses.

I will only share your information with anyone else where the law requires it.

How long I keep your information

I keep enquiries only for as long as I need them to reply to you and arrange a consultation. If we don't go on to work together, I delete your enquiry once it is no longer needed.

How I protect your information

I take appropriate steps to keep your information secure.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • access the personal information I hold about you
  • correct information that is inaccurate or incomplete
  • ask me to delete your information
  • restrict how I use your information
  • object to my use of your information where I rely on legitimate interests
  • data portability, which means receiving your information in a commonly used format
  • withdraw consent at any time, where I rely on your consent

To use any of these rights, please email psychodynamictherapy@icloud.com. I will respond within one month. There is normally no charge.

Making a complaint

If you're unhappy with how your information has been handled, please contact me first so I can try to put it right. You also have the right to complain to the Data Protection Commission, Ireland's data protection authority, at www.dataprotection.ie.

Changes to this notice

I may update this notice from time to time. The latest version will always be on this page, with the date it was last updated.